Leadership Development Programs
In addition to “The Yellow Rose Training,” JHM Hotels provides training focused on leadership, performance management, succession planning and personal development, as well as management and line-level training. JHM supports and promotes the training programs offered through its franchise partners and brands, while also providing company-focused training in critical areas.
Our line-level training includes:
- Job-Specific Training
- Safety Training
- Yellow Rose Customer Service Training
- Brand Training Programs
- Management Development Program
There are many opportunities to learn, grow and be successful at JHM. We believe, with the right attitude and abilities, you can have a rewarding career with JHM Hotels—whether or not you have a background in hospitality.
The Yellow Rose Training
Our signature training program, “The Yellow Rose Training,” symbolizes JHM’s commitment to our guests to ensure 101% satisfaction during the course of their stay with us. Through this customer-service program, associates are empowered to care for our guests, to ensure their stay with us is both enjoyable and relaxing.
The Management Development Program (MDP)
Front-line associates and managers who wish to grow their career with JHM Hotels are invited to apply for The Management Development Program (MDP), which is offered once a year. Up to twenty associates are selected, company-wide, to attend a one-week training at the Corporate Office (Resource Center), followed by an independent study program for the next 6 months. Graduates are able to apply for upcoming management openings, and many associates have been promoted through the program.
- Leadership Development Programs
- Train the Trainer
- Yellow Rose
- Current Training Schedule